Communication with stakeholders
The company upholds the principle of integrity and the concept of sustainable management, cooperates with customers, suppliers and other stakeholders for mutual benefit, and hopes to create long-term and stable interests for shareholders and employees.
The communication status of each category of stakeholders in the most recent year is as follows:
| Stakeholders |
Key Issues of Concern |
Communication Channel and Frequency |
Response |
| Customer |
- Product and service quality
- Information security and customer privacy
- Compliance
- Environmental protection, social economy
|
- Email and phone calls (irregular)
- Business personnel visit (irregular)
- Satisfaction survey (annual)
- Customer audit (irregular)
|
- Each customer's suggestions and feedback will be responded to in accordance with the factory's communication management procedures.
|
| Suppliers |
- Product quality
- Occupational safety and health
- Compliance
- Environmental protection, social economy
|
- Email and phone calls (irregular)
- Supplier Questionnaire (annual)
- Supplier audit (irregular)
|
- A supplier evaluation mechanism has been established.
- Before suppliers (or subscontractors) carry out high-risk operations, they shall explain in detail and supervise the safety protection and preventive measures that construction personnel must take.
|
| Employees |
- Operation performance
- Labor relations
- Occupational safety and health
|
- Email announcement (irregular)
- Labor-management meeting (quarterly)
- Employee Welfare Committee (quarterly)
- New staff training (irregular)
|
- General safety and health, firefighting and toxicological education training and drills are held every year.
- Provide annual health checks for all employees.
|
| Investors |
- Operation performance
- Risk Management
- Environmental protection
|
- Hold shareholders meeting (annually)
- Hold investor conference (annually)
- Regularly publish company annual reports (annually)
|
- Hold shareholders meeting to explain the company's operating results and development trends.
- Annual reports are uploaded to the website instantly.
|
| Government employees |
- Labor Relations
- Occupational safety and health
- Compliance
- Environmental protection, Social economy
|
- Official correspondence (irregular)
- Specific topic meetings - conference, symposiums, seminars (irregular)
- Send personnel to participate in relevant training (irregularly)
|
- Cooperate with the competent authorities to complete corporate governance assessment.
- The annual report discloses company-related information in accordance with regulations.
- Participate in specific topic meetings of competent authorities.
|
Company Spokesperson
Spokesman：Tony Chang / Director
Tel：+886-37-585-218
Stock Agent
IBF Securities
Transfer Add：105411 15F, No. 188, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City , Taiwan
Tel：+886-2-2528-8988
Certified Public Accountant Information
PwC Taiwan
Add：11012 27F, No. 333, Sec. 1, Keelung Rd., Xinyi Dist., Taipei City, Taiwan
Tel：+886-2-2729-6666
